Staff at Ostley House

Our dedicated and friendly team of carers have expertise, knowledge and training in caring for elderly people with a range of personal needs, including restricted mobility, low-level dementia, sight loss, hearing loss or deafblind.

All of our care staff have or are working towards a Level 2 Diploma in Health and Social Care, with many seniors holding Level 3 Diplomas. All staff undergo mandatory training which includes manual handling, health and safety, infection control, falls prevention, medication, fire safety and dementia awareness. Further training courses undertaken include first aid, food hygiene, nutrition awareness in the elderly, Depravation of Liberties, Mental Capacity Act, continence training, deafblind awareness, diabetes training, palliative/end of life care, pressure ulcer care and visual awareness training.

Staff treat residents with respect at all times and always have a welcoming smile.