Our Vision Support Officers (VSOs) are here to provide practical help, advice, and guidance to anyone living with sight loss. Whether at home, in the community, or at our Centre, they are dedicated to understanding your individual needs and working with you to find the right support and resources.
From everyday tasks to accessing specialist services, our VSOs are here to help you build the skills and confidence to live more independently, stay connected, and make the most of life with sight loss.
How We Can Help
Practical Support & Vision Aids
- Home visits or Centre visits to talk through the support available.
- Demonstrating and advising on vision aids such as magnifiers, Liquid Level Indicators, Cocoon Specs, and bump-ons.
Resources & Activities
- Guidance on resources available in the VSBD Centre.
- Helping clients access and apply for RNIB Talking Books.
- Signposting to activity groups and social opportunities within the Centre.
Advice & Advocacy
- Assistance with benefit applications and referrals to relevant agencies.
- Referring clients to trusted partners such as Adult Social Care, Age UK, and Citizens Advice.
Working with Professionals
- Supporting monthly Low Vision Clinics at the Centre.
- Liaising with Eye Clinic Liaison Officers (ECLOs) and Rehabilitation Officers for Visual Impairments (ROVIs) to ensure joined-up care.
